What it does

Artificial intelligence checks the address on every order for home delivery. It corrects minor discrepancies itself, and the order moves on without anyone fixing it by hand.

If the address is wrong, the order is moved to the address check status, where you can see what is wrong.

Orders for delivery to a parcel locker are not checked.

An example

The basic check in the module compares the postcode, town, street and house number. For an address in Zagreb, all of this was filled in and consistent, so the order went through. Artificial intelligence recognised the address as wrong.

Settings

You switch the check on in the Address Editor module, in the AI address correction section, with the AI correction enabled setting. You can also set: COD orders only. Only cash on delivery orders are checked, because they carry the most risk in delivery. Paid orders are skipped. Countries and stores the check applies to. On error, move to status. For the selected countries, an order with an error is moved to the address check status instead of being skipped.

The Usage tab shows requests and corrections by day, week or month.

The data in the screenshot is made up.

Artificial intelligence complements the other features of the Address Editor module, from merging orders to the blacklist of customers who do not collect their parcels. The full presentation is in the webinar recording from minute 20, in Slovenian.

Instructions and further information:

MetaKocka support