Tips, news and guides for retail, warehousing and accounting.
Our July 2026 usage figures: orders received, SMS and email notifications sent, abandoned carts processed and visits to the shipment tracking page, each compared against the years before it.
New in MetaKocka Most of the questions your support inbox gets are questions the customer should never have had to ask. Here is what MetaKocka can tell them automatically, at which point in the order, and through which channel.
On 13 October 2026 the region's online retailers gather at the Mozaik Event Center in Zagreb for the eighth CRO Commerce conference. We will be there, and we would like to meet you.
Order Management Notification emails no longer need an external sending account. MetaKocka Mail is built in, your existing templates transfer with one click, and you pay only for the mails you actually send.
New in MetaKocka MetaKocka now connects to Shopping Feed. Orders from every marketplace you sell on arrive automatically, stock is synced back, and the tracking number is sent the moment you dispatch.
Order Management New in Order Management: receiving orders Plan an inbound delivery, turn it into a receiving note when the goods land, and see at a…
Our June 2026 usage figures, compared year by year from 2022 onwards: orders received, SMS and email notifications sent, abandoned carts processed and visits to the shipment tracking page.
Fulfillment App Fulfillment App now supports automatic recording of used packaging (boxes, envelopes, pallets) directly at order dispatch on the mobile scanner (MWA) or in the desktop interface. The data automatically flows into billing.
There are three standard scores, and they answer different questions. Here is how each one is calculated, a worked NPS example, and the four mistakes that make a satisfaction number look better than the business is.
Fulfillment App New in Fulfillment App: Adding and Editing Items directly in the app Say goodbye to switching between different programs. Now you can manage all…
Two deals with the same purchase price and the same labour can need selling prices 25 percent apart. The difference is who collects, who delivers and who pays for it. Here is how to put that into the calculation before you quote.
Break-even is one division: fixed costs divided by what each unit contributes. Here it is worked through with numbers, plus the two checks people skip and the reason the answer changes every time your rent does.
Order Management Order Management has a new Attachments tab on sales orders. Add, view and delete files directly in the system — without switching between email and external programs.
New in MetaKocka The warehouse stock table now shows the reserved quantity distributed by individual microlocations instead of the total value everywhere. This update brings more clarity to the actual stock and is available across MetaKocka, Order Management, Fulfillment App, and Mobile Scanner.
New in MetaKocka Fulfillment App and Order Management have received a useful update: during package dispatch, the exact item code read by the scanner (or entered manually) is now recorded and clearly displayed on the order. This brings significantly more clarity when resolving claims.
