Close, find, open. Three times for every order

Going through orders one after another is one of those tasks nobody complains about, because each step takes a second on its own. You open the order, check what you need, close it, find the next row in the list and open that. In between, the list often jumps back to the top, so you have to find your place again.

With three orders this is not worth mentioning. In the morning run through all the new orders, though, the seconds add up, and the breaks in concentration add up even more. So we added the shortest possible path: the next order is one click away, right where the mouse already is.

How it works

When you open an order, it opens in a view over the list. On the left and right edge of that view, vertically centred, there are now arrows for the previous and next order. The order does not close while you do this, so the list underneath stays put, and when you reach the last one you wanted to see, you close it once and you are back where you started.

The red markers on the screenshot point at the buttons for the previous and next order.

Where this shows the most

The change is small, but it is noticeable in tasks where you go through orders one by one:

• The morning run through new orders. You open the first one and arrow through all of them, instead of returning to the list after each.
• Checking before dispatch. When you go through the orders that are ready for packing and check the address, the carrier or the customer note on each one.
• Answering a customer question. When a customer has several orders and you need to compare two or three to find the right one.
• Seasonal peaks. In November, when there are half as many orders again, every click saved is multiplied by the number of orders that day.

Instructions and further information:

MetaKocka support